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Authorized Richway
Distributor
since 2005
 
 

Frequently Asked Questions and Policies

What are the greatest benefits of the Biomat?
How long has the Biomat been in use?
Who can benefit from the Biomat?
Can the Biomat cure or reverse cancer cells?
My daughter has late-stage lyme disease. I was wondering if the Biomat can be put inside a mild hyperbaric chamber. We purchased a mild hyperbaric chamber for her several years ago which she uses 3x per week with just a vicso-elastic pad inside. Would she be able to put the Biomat right on top of that while being treated with the mild hbo?
Can you tell me if this product is safe to lay on for any period of time?  I am concerned about the electromagnetics as being harmful.  Do you have any documentation? Have you used a Trifield meter on the mat at all?
Does the controller give off any electricity?
My table will be multi purpose.... can I leave a mat of circular magnets on the table at the same time...under Biomat?
Is this helpful if you have adrenal suppression or Lupus?
Do you know anything about the safety of using the Biomat during pregnancy?
My only concern is that I went through a cataract removal surgery recently. The Biomat might be too hot and the artificial lens that were installed in my eyes might melt, and that may also be true to contact lenses?
I have a debilitating disease, do you think, in general, the Biomat can help?
What are vein waves?
I have been comparing this type of far infrared energy to the kind generated by LED's. Is yours better? If so, for what reasons?
Have you had any indications that using the Biomat helps build bone density in someone with osteoporosis?
How does the Biomat affect children with disabilities like Autism?
Interested in buying the Amethyst Biomat for a patient with spinal cord cancer (mieloma multiple) Patient had already two spinal operations in which three bars and twelve screws made of titanium were inserted. I would like to know if patient can use the Bio Mat. Do the Far Infrared Rays (FIR) harm or heat titanium producing inflammation around the area? Do FIR would reactivate Spinal cord cancer? At the moment it is Inactive. Would Negative Ions help the patient?
How does the far infrared waves affect body implants (Heart monitors, fibralators, plates & screws, artificial knees, implants, etc)? Is there a negative effect on these devices? Do they heat up, does plastic melt, does electronics cease to function?
Just wondering what this FDA registration actually means - is it very easy for anyone to get on a product?  Does it make the Biomat a more credible health solution than alternative health solutions that are not medically proven?  Is the Biomat medically proven?
The article I read suggests that heating tourmaline is not a good idea as it causes the mineral to give off both positive and negative electrical charges. Perhaps that's where the negative ions come from? Where is the Tourmaline from?
Do I put the white padding between the Biomat and the bed mattress? Do I place a sheet between myself and the Biomat? Is there a risk of staining the Biomat due to sweating?
Does the Alkal-Life 7000sl use mesh or solid plates? And, being that it is medically approved, does it use non-outgassing plastics in contact with the water?
What relation does the Biomat have with zeolite?
Do you no longer carry the BioMat 2000MX with Jade?
What is the effectiveness difference between the amethyst and jade bio mats?
Can the biomat be used on 110 or 220 volts?
If you wish to purchase more than one mat?
What is the cost of the beds when you become a distributor verses a retail price without being a distributor?
Could you please contact me with pricing of the different BioMats and pillow etc.
What if someone is selling for less than you? Can you match it?

How do I place an order?
What payment methods do you accept?
How do I know my credit card purchases are secure?
How can I cancel my order before checking out?
How much will the shipping cost and how is it determined?
How long after I place my order will I receive my order?
I have 220v electricity, can I order a 220v version?
Do you ship internationally?
I have purchased a BioMat, now what do I do?
What is the Professionals discount?
Do I have to buy a BioMat to become a distributor?
What does the starter kit include?
What is a Business Center?
Do I understand correctly that I would begin by earning 5% of the sales price?
What are your company policies?
What do I do if the biomat or the controller stops working?
What are your privacy policies?

What are the greatest benefits of the Biomat?

The Biomat deals with primary body function. It provides a high caliber life force energetic that immediately enables the body's waste removal systems as well enables our ability to relax and sleep deeply. As the Biomat activates our body to remove toxins and acidic waste, both from our day to day lifestyles and our stored waste from our lifetime, our brains slow down to Delta brain waves.  All the profound healing and restorative functions of the body are accessed through these Brain states.  In addition to this, our circulatory system is opened and cleared, this allows us to deliver everything we put into our body 100% better.  Whether it is high quality raw foods and supplements or hydration, with the Biomat these are all more effective to our entire organism.

How long has the Biomat been in use?

The Biomat has been in use since 1997, NASA had the technology patented since the 1960's and it became public domain in 1997.  A similar device that was not easy to use was $500,000 and sold only to cancer institutes.  Now we can have this FDA medical device in our homes for the cost of a few months of health insurance.  There is a lot of research from Japan and Korea, and is used on the hospital beds. It is still relatively fresh here in the United States, but doctors, hospitals, and alternative care practitioners are all using it with amazing results.

Who can benefit from the Biomat?

Everyone. We all have bodies that create acidic waste every time we eat, think, exercise, stress, etc.  Our lifestyles tend to not create enough deep sleep and relaxation, free of mental activity for our bodies to keep up with the waste.  This waste gets stored and becomes an acidic cesspool for yeast, mold, fungus, virus, cancer, and disease to thrive.  Anyone wishing to restore their body, whether diagnosed with something or just lives in an environment that has toxins in it, will receive benefits from integrating the Biomat into their lives.

Can the Biomat cure or reverse cancer cells?

What has been shown is that cancer cells do not survive 40 degrees celcius (113'f) of far infrared light (Harvard Medical School). The Biomat uses a unique combination of far infrared light with negative ions and amethyst crystals to create a more effective usage of far infrared light, which is amazing on its own. Negative ions open the cells to eject the toxins and cancers that might have been destroyed in the presence of the far infrared light.

My daughter has late-stage lyme disease. I was wondering if the Biomat can be put inside a mild hyperbaric chamber. We purchased a mild hyperbaric chamber for her several years ago which she uses 3x per week with just a vicso-elastic pad inside. Would she be able to put the Biomat right on top of that while being treated with the mild hbo?

There should be no reason why not.  Generally, unless water is involved, the mat can lay anywhere.  Just have the control box outside the chamber if possible, and be sure that no more moisture than an intense sauna would have is going to be present in the chamber. Also, I know four cases of limes disease in which the Biomat has been very helpful.

Can you tell me if this product is safe to lay on for any period of time?  I am concerned about the electromagnetics as being harmful.  Do you have any documentation? Have you used a Trifield meter on the Biomat at all?

Yes, I have seen it tested with three different tri-meters.  A tri-meter usually has an electric setting and a magnetic setting.  If it is set to electric, there should be no or very little reading. I have done this myself. The outlets on the wall, lamps, etc all have very distinct readings, and the Biomat had no reading.

If set to magnetic, which has little established harmful effects in low range, and does not stand for electromagnetic, you will get a reading.  A specialist in EMF's Dr. Korn has stated that "0-4.5 in magnetic miligaus is absolutely safe, 4.5-7 is established as safe, yet does have a slight effect on the anatomy, neither harmful nor necessarily beneficial, 7-up should be limited when coming from electrical devices," he tested the Biomat's magnetic reading at 5.5mg and had no electrical reading more than an instant of insignificant signal at the turning on of the mat.  Everything that has mass has a magnetic field.  Amethyst crystals have a pretty strong magnetic field.  The harmful electromagnetic fields that we should all try to limit and avoid in our lives are 60 cycle, AC (alternating current) electromagnetic fields.  These fields have been proven harmful, and after Nikolai Tesla discovered them and released them, he soon after begged for them to be revoked due to their detrimental effects on the human body, yet it is what we find in our homes and most every electrical device.

The Biomat is transformed (converted) to a DC (direct Current) in its control box, making it much more suitable and harmonizing for interaction with the human body.  It has a very different quality to its energy, and although it will still get a reading on a trimeter, it is not the same as a reading from an AC device, which is harmful and blocks the human body's own electrical sensitivity and conduction, interferes with cellular function and communication, etc.

There are also settings to test what range, such as 0-5mg (miligaus), 0-10, 0-100, etc.  If it is set to 0-5 and the reading is 4 or 5, which is very small, their reading will seem off the charts.  If the meter is set to 0-100 and the reading is 4-5 it will seem miniscule. Test results have been certified.

Thousands of people are using the Biomat everyday and getting incredible results.  Billions of people are using electrical devices with 120V, 60 cycle AC current and hardly notice the harmful effects on their health and lives every day.  It is a sometimes sad reality to understand the numbness that people are operating in, yet what you are doing by bringing people into awareness of their bodies, the effects of their environments, and introducing to them choices that can enhance the quality of their lives and the nature of the awareness that they enter each moment in is beyond valuable.  The Biomat has proven over the last 11 years to help in both of those categories.

Does the controller give off any electricity?

No. It is manufactured by Texas Instruments. It has been tested by the FDA to make sure it gives on absolutely no electricity, the FDA will not approve it if it does.

My table will be multi purpose.... can I leave a mat of circular magnets on the table at the same time...under Biomat?

Yes, they can be used in conjunction with the Biomat, under the mat on the table will be greatly beneficial.

Is this helpful if you have adrenal suppression or Lupus?

Adrenal suppression would be potentially positively impacted by relaxing the adrenals, increasing blood flow to them and restoring their function. I have not seen any contraindications except for use at high levels for extended periods for people with pacemakers, the elderly, pregnant, or young children, this is to not increase circulation too fast for the pacemaker, and not to release toxins to fast for the elderly, pregnant or children. Also the doctor-prescribed medication pain patch "Fentanyl" has a caution in the instructions to not use heat source (heating pad, heat lamp) when using the patch.

Do you know anything about the safety of using the Bio Mat during pregnancy?

It is totally safe to use the Biomat during pregnancy if they limit themselves to the first 2-3 lights and not for extended periods (longer than an hour continuous).  It can actually be great for morning sickness, achy back and body, nausea, pain.  The reason to keep it on low settings is to limit the detoxification and focus on the comforting, soothing, boosting, and restorative functions of the Biomat.

My only concern is that I went through a cataract removal surgery recently. The Biomat might be too hot and the artificial lens that were installed in my eyes might melt.  That may also be true to contact lenses.

I do not think this will be a problem, it is light, not heat.  You are probably not going to be using it on the front of your head for more than 10-20 minutes at a time on high settings, meaning that this should not be a problem.  I would suggest that keeping the head cool by putting it on the pillow or not directly on the "hot" part of the mat is best, but in the case of rapid recovery, using the mat on the face for 1-2 times a day 10-15 minutes is fine, but if concerned, do it on low settings or consult your physician. The professional package has the Amethyst/Tourmaline Pillow which keeps your head cool while your body gets hot.

I have a debilitating disease, do you think, in general, the Biomat can help?

When you read through these FAQ's, you might see a common thread, or even something that relates directly to your health. Major medical field has a big problem which is they can see the limit of their basic concept to medical practice. They believe that all sicknesses are enemies (terrorists), they must be killed. So they made all kinds of different enemys names. They believe that each different enemy can be killed each by a different weapon. So they need to name all of the different symptoms and sicknesses. The Alternative medical field believes that there is only one sickness which is the immune system problem. Their only concern is how to increase the power of the immune system. They don't care how many sicknesses or what kind of sickness, as long as the immune system is strong enough that their own body can manage. How they increase the immune system is mostly by nutrition (especially fresh nutrition). Why the concern to provide fresh nutrition is because of the increase in enzyme, it is the main purpose to provide good nutrition. An Enzyme works great, really great in the human body. If you understand how enzyme is working in the human body, than you realize how important it is. The Biomat's main purpose, and why the Biomat uses Infrared Rays and Negative ions is because Infrared Rays and Negative Ions can make enzyme activity increase a lot more. As long as enzyme is active in human body, the increase in immune system activity is great. Major medical field also agrees, to make enzyme active, they need higher temperature.

What are vein waves?

Vein waves are earth's own waves, if this vein wave pass Water stream under ground, than it will be amplified. Amplified vein wave can give really strong and bad energy to living body. Can only block with Copper and Aluminum, the first fiber glass layer in the Biomat is aluminum foil.

I have been comparing this type of far infrared energy to the kind generated by LED's. Is yours better? If so, for what reasons?

What is the Ray?

  1. Visual Light: 0.40 ~ 0.75 Micron
  2. Infrared Ray: 0.76 ~ 1,000 Micron
  3. Micro Wave: 1001 ~ 1,000,000 Micron

As you see above infrared Ray range is very wide. LED infrared Ray is 0.76 ~ 0.79 Micron (called short wave infrared Ray), Amethyst Infrared Ray is 5.5 ~ 12 Micron (called Far infrared Ray), and Electric infrared Ray and Crystal Amethyst infrared Ray are totally different Energy

LED can not kill the bacteria, LED can not generate Negative Ion, LED penetrate power is much less than 1", Crystal Infrared Ray is 6".

Have you had any indications that using the Biomat helps build bone density in someone with osteoporosis?

We do not have an official Report. We are testing clinical research in Korea Infrared Ray Institution looking for mechanism of function. Deep penetrated Infrared Ray's major function is to activate "ENZYME". Activity of enzyme is a vital level. The reason why sometimes our body is not working properly is because enzyme cannot activate. If we make enzyme activate at a level higher, then body function is higher as enzyme activate level. This is the Major mechanism of Infrared Ray's function in body. Crystal Infrared Ray will increase enzyme activity more than 60 times than low level.

How does the Biomat affect children with disabilities like Autism?

I have had a woman who has an autistic son, as well as cares for a group of 5 more autistic children 3 days a week, tell me that she has seen significant positive changes in behavioral patterns using the Biomat with her son and had reports from the other parents that their children's behavior patterns have shifted for the positive.  She is also engaging them in short yoga stories and helping them relax on the Biomat afterwards. Her son uses the mat to ground out when he has a rough day at school or is really frustrated, it acts as a safe zone for these kids when they need it and might not have anyone that can give them the attention they might need in that moment.

Additionally, the Biomat's helpful to remove acidic waste and toxin deposits from the body, restoring organ, glandular, circulative, and cellular function. The disruption that toxins and heavy metals can create in cellular communication and mind body communication is crucial to optimal function in the human body systems.  Heavy metals have been linked to Autism in some studies, the Biomat reaches into deep recesses of the body, cleaving the heavy metals, dissolving the acidic waste solidifications, and mobilizing them into the elimination systems.  So in certain terms, the hardware of an autistic child may be slightly different, some might say even more advanced, but the programming is this communication between systems and the Biomat affects that for everyone.

Additionally, autistic children often have a difficult time in slowing the brain waves down to restorative rest, and being able to do this can create whole new balances in the overall functioning of the body.  The Biomat has been proven to assist in slowing the brain waves down, so in this way it can also be beneficial for autistic children.

One last thing that I know has worked for many autism cases, and thousands of cancer cases is the mineral zeolite, which you can get for removing heavy metals, toxins, etc, and it has been shown to work 85% better when used in conjunction with the Biomat, check them out at www.mywaiora.com/881111 the product is Natural Cellular Defense.

Interested in buying the Amethyst Bio Mat for a patient with spinal cord cancer (mieloma multiple) Patient had already two spinal operations in which three bars and twelve screws made of titanium were inserted. I would like to know if patient can use the Bio Mat. Do the Far Infrared Rays (FIR) harm or heat titanium producing inflammation around the area? Do FIR would reactivate Spinal cord cancer? At the moment it is Inactive. Would Negative Ions help the patient?

The Biomat is very versatile in its application and settings.  It will be completely suitable for your patient even his/her titanium pins and rods. It increases circulation and actually acts as an anti-inflammatory.  If the patient does have a response, the settings can be adjusted to lower the FIR intensity, creating comfortable levels of use.  The Cancer should not reactivate, our studies and the other studies of FIR on cancer show its ability to destroy cancer and in combination with Neg. Ions will create an internal environment that is not suitable for cancer or free radicals.  Neg. Ions open the ionic channels on the cell membranes to expel toxins and absorb nutrients.  This should be extremely suitable for your patient.

How does the far infrared waves affect body implants (Heart monitors, fibralators, plates & screws, artificial knees, implants, etc)? Is there a negative effect on these devices? Do they heat up, does plastic melt, does electronics cease to function?

From the very beginning implants case is one of the most concern for us. There are many people who use metal kind of implant. We worried about any side effects. But we received a lot of good responses from implanted customers. Mostly implanted people had a lot of pain because of implants. After they used the Bio Mat, the pain reduced a lot.
We were concerned if there was any possibility to increase to high temperature in Metal implant, but we realized that the human body system has good enough temperature control, even though that is not their own body part. However, if someone who has implant in his spinal column, than he should start at a lower temperature, because the spine is very sensitive.

Just wondering what this FDA registration actually means - is it very easy for anyone to get on a product?  Does it make the Biomat a more credible health solution than alternative health solutions that are not medically proven?  Is the Biomat medically proven?

The FDA medical device number is U.S. F.D.A. Medical Device: 2954299 (FDA Summary). It is definitely hard to get in terms of working towards applying and receiving it and then to follow the guidelines of the FDA once received. Yes it makes it more credible.  Other devices or especially mats do not have this, they are not willing to go through this process, and this states to people that we are not trying to hide anything, we know it works, we have backup to prove that our device does what it says it does, etc.

The Biomat has undergone many studies to find out its effectiveness for healing, these have occurred privately, at hospitals and more.  These studies cannot be used due to our FDA status.  Yet The FDA has proven that the Biomat produces Far Infrared in the way Richway has claimed.  It has also proven that the Biomat produces negative ions in the way that Richway claims.  The FDA has recognized, as well as every other medical association and establishment, that both Far Infrared Light and Negative Ions have a measurable effect in assisting the human body in both healing itself from injury, surgery, disease, toxicity, etc. and maintaining itself in states of health. This is powerful information and without assuming the Biomat's quantum aspect, we can honestly share with people the Benefits of the Biomat by sharing the benefits of both Infrared Light, and Negative Ions.

Quantum refers to an invisible world coexisting with this Newtonian physical world.  Its power in effecting the physical world is examined every day in the world of both science and spirituality. It accounts for why when 1 and 1 are put together they are not always just 2.  It also accounts for our ability to use attention and will to participate with the perception of the physical world.  An example, it became apparent in scientific research that the perspective and theory of a research scientist effects the results of his research.  There is no objective reality that is measurable, because it would have to involve a researcher in order to measure it, thereby involving one's individual perspective and experience, making it a subjective measurement. Spiritual practices involve the quantum realm because one utilizes attention and will to bring awareness into an aspect of their own neurosis (their personal perspective and experience), and with the practice, effectively becoming both aware of and releasing/dissolving the neurosis, merging them more closely with a unified consciousness, oneness!  When we percieve the world as this consciousness, we experience the physical world differently, we have participated in the quantum world and co-created the physical world. Something about this quantum world and our ability to participate in it and co-create how we perceive the physical world is beyond our rational Newtonian mind's ability to grasp.  This too is referred to as Quantum, when something does not make sense, like why 1 and 1 can sometimes and often do create more than 2.  The Biomat's combination of Infrared Light, Negative Ions, and Amethyst crystals therefore does not limit its power to what these individual elements can do on their own added together, but are surely working in the quantum world to then show up as something much more synergistic and powerful here in the physical world.

The article I read suggests that heating tourmaline is not a good idea as it causes the mineral to give off both positive and negative electrical charges. Perhaps that's where the negative ions come from? Where it the Tourmaline from?

Tourmaline is the most powerful mineral conductor of negative ions. I prefer the amethyst pro mat and use the pillow with tourmaline in it combined with amethyst. I have only heard rave reviews from Japan and Korea about the use of tourmaline in the mat, people are having incredible results. I do not believe that moving light through it is problematic. It becomes heat as the light is expressed outward. The negative ions are a direct conduction current from the kurera fibers conducted with the DC current. Additional negative ions are emitted by the crystals as well. Direct conduction negative ions have a cooling energy that might balance out any heat through the tourmaline. The Mini mat also contains Tourmaline.

Do I put the white padding between the Biomat and the bed mattress? Do I place a sheet between myself and the Biomat? Is there a risk of staining the Biomat due to sweating?

The padding that came with the Biomat does go on top of the Biomat. You will want a mattress pad on top of the bed mattress under the Biomat. Then you can put a sheet on top of the padding and the Biomat. The padding is washable, but the Biomat shouldn't get stained because the padding protects it. You don't want to get the Biomat itself wet, this will void the warranty. You can use a natural fiber blanket or comforter or other natural fiber material on top of the Biomat to make it more comfortable, but you need to use natural fiber so the Infrared waves can penetrate through it.

What relation does the Biomat have with zeolite?

Zeolites have an incredible capacity to pull heavy metals, viruses, molds, etc. from the body due to it's high negative charge and cage like structure.  However, they can only work on an epithelial level.  That is like our inner surface.  The Biomat dissolves and mobilizes the toxins, heavy metals, etc. that have been stored in deep recesses in our bodies (including clogged capillaries and cellular matter) pulling them out into the channels that zeolites are working.  In addition to that, the Biomat leaves our bodies with a more potent negative charge, which enables us to neutralize and cart off hazardous toxins when they appear in our bodies.  The effectiveness and cleaning out of these disturbing toxins and maintaining our health is pretty incredible with this combination. Zeolitet has been shown to work 85% better when used in conjunction with the Biomat, check them out at www.mywaiora.com/881111 the product is Natural Cellular Defense

Do you no longer carry the biomat 2000MX with Jade?

No, it has been discontinued.

What is the effectiveness difference between the amethyst and jade biomats?

At first Jade was the obvious choice for the Koreans, it has been used for thousands of years as a healing stone. Then they decided to do actual tests and studies with hundreds of different stones, crystals, glasses, plastics...to see if any made significant differences in the human bio-compatibility of the infrared.  They discovered that Amethyst made a huge difference and the body used the light 200% more effectively and combined with 10hz infrared, the healing response and testimonials from remissions was unheard of.  So they did test batches, some with and some without, the Amethyst ones had huge numbers of remissions and responses, and the non-amethyst ones had some cases, but not nearly as frequent.

Can the biomat be used on 110 or 220 volts?

The standard voltage is 110v for the biomats in stock for the US, but you can get 220v version as a special order which takes 30-45 days to get to you and there is NO extra cost. All shipping Internationally is via FedEx. More information is below.

If you wish to purchase more than one mat?

All Biomats are sold at the same price for everyone. If you want to buy several then a discount could be setup, but that would be for 20 or 30. The only discount available on the Biomats is for the Professional and that is $100 if you work in a health related field such as a massage therapist or chiropractor. Sorry but there is no wholesale pricing available to the public or distributors. Everyone pays the same price. The company set it up this way so no one is undercutting someone else.

What is the cost of the beds when you become a distributor verses a retail price without being a distributor?

The prices are the same for everyone. There is no discount for distributors. The company doesn't sell directly to the public, all sales go thru distributors. If you become a distributor through me by ordering a Biomat and a Distributors Kit from this website then I will setup a free website for you so you can make online sales. So you could send people to your website and make the online sales. Just to clarify I am a distributor. I set up this website to sell Biomats and distributor kits so I could have distributors under me. I offer a free website to my distributors because some people do find it easier to order online. I would set up a site for you to use and make sales. You won't have to do anything but let people know that they can order from you or your website. When an order comes in from your site I will let you know and give you all the order info so you can place the order. I know it comes from your site because I set up the products with your name in the product name so it is obvious that the order came from your site. It is a win-win situation because as a distributor in my downline when you make a sale, you earn the commission but also earn business centers which work toward your bonuses. I also earn the same number of business centers (I don't get a commssion but business centers also help me earn the bonuses) so we both win. However they do need to order from your site. If you tell someone about the Biomat but they don't order from your site, but instead order from my site, I would have no idea that you had any contact with them and would assume they found me on the internet and didn't come from you so you would need to be sure to tell them your website so they order from you so you can make the sale.

Could you please contact me with pricing of the different biomats and pillow etc.

All prices of the Biomats are listed on the order page. The Biomats are sold thru distributors only, not directly to the public. When a distributor makes a sale they earn a commission. So instead of offering wholesale pricing you earn commissions and this way everybody pays the same, but as a distributor you earn commissions and the % rate goes up with more sales. So the prices you see on the website are the prices everyone pays whether you are a distributor or a customer. Check our Be A Distributor page on our site for more details.

What if someone is selling for less than you? Can you match it?

All distributors sell products for the same price. When RichWay International began selling Biomats people were selling the Biomats at different prices, people were undercutting each other and creating issues and anger between sellers. The Biomat is an incredible healing product created with healing intent, good kharma and positive energy. So the distributor program and binary system was setup, and everyone sells the Biomat for the same price so no-one is undercutting anybody and this keeps everybody equal and happy, doesn't create a bad vibe or friction between distributors. This product wasn't created to be a corporate product for mass marketing, it was created as a wonderful alternative health product. If someone is selling a Biomat for less then it may be used, and may be out of warranty. If a distributor is selling a new Biomat for less than the retail price then the purchaser will lose all rights to warranty, and cannot become a distributor. The distributor may lose their distributorship.

 

How do I place an order?

To order click on the 'Buy Now' to add item(s) to your cart.  You can add/delete items in your cart by clicking on the appropriate button. Once we have received notification of your order by credit card we will process your order and you will receive an email receipt of your order.

What payment methods do you accept?

We accept Visa, Mastercard, American Express and Discover credit cards.  We also accept postal money orders and Paypal. If you want to order using Paypal but there is not a Paypal button next to the Buy Now button, let me know and I will send a Paypal link for you to use for ordering.  Your credit card will be billed through RichWay International.  If you would like to you can order by check or money order. Please click on the Buy Now button of the product you wish to order, fill out the shipping information (don't click on submit order), print the form, and mail it with your payment for the total (including shipping) made payable to:
RichWay International and mail it to:
Bio-Mat
PO Box 163511
Sacramento, CA 95816
Please allow a few days for bank processing time.

How do I know my credit card purchases are secure?

These transactions are protected by going through our Secure Server used by our website to provide you with 128 bit secure, online credit card processing.  If for some reason, your payment is involved in a security violation of any kind, we will work with these companies to find the problem and resolve it to your satisfaction.  We are relying on them to do their part and we will certainly do our best from this end to give you a good shopping experience every time.  We want your business and value your privacy.

How can I cancel my order before checking out?

You can cancel the order process at any time by clicking on the cancel button or deleting each item form your cart.

How much will the shipping cost and how is it determined?

Shipping prices are product-based.  When you select the product(s) you wish to purchase the shipping charge will be displayed in each item total.
In the event of delays, every effort will be made to contact you by phone or e-mail. If the delay is due to backorder, you will receive notice and be given the choice to remain on backorder, substitute to another item, or cancel your order.  When you select the product(s) you wish to purchase the shipping charge will be displayed so you know exactly how much is added to cover shipping and handling.  Orders requiring Expedited Delivery are be subject to additional special handling charges of $25.  If you would like to request rush delivery please email our sales department at sales@biomat.us.. Canadian orders subject to General Excise Tax charged at delivery by Canada (there are no duty fees charged).

How long after I place my order will I receive my order?

We try to ship within 1-2 business days upon receipt of payment, but shipping may take up to 14 business days.  Shipping times vary.  We will notify you if there will be a significant delay in shipping your product(s) to you.  We ship UPS, sorry but we cannot deliver to (PO Box) Postal Boxes.  Shipping address must a physical address.

I have 220v electricity, can I order a 220v version?

Yes, we can special order a 220v version. It takes an extra 2-3 weeks. There is no extra cost for a 220v version. If you would like to special order a 220v version, email sales@biomat.us before you order so we can look out for your order and change it to a special order for the 220v version, then you can order the regular 120v version through our shopping cart.

Do you ship internationally?

Yes, we ship internationally via FedEx, but additional fees apply. Additional fees will be added after you order based on your location. Guam, U.S. Virgin Islands, Alaska, and Puerto Rico will add additional $25. Canadian orders subject to General Excise Tax charged at delivery by Canada (there are no duty fees charged). Fees are determined based on your country, city and address. In addition, a country tax (required) may be added to your order by FedEx.

Security

Our server uses SSL (Secure Sockets Layer) encryption to scramble the transmission between you and biomat.us so that anyone attempting to intercept the message will be unable to read it.  SSL is the best method currently available to secure your transaction.  SSL Certificates are used to authenticate a site and ensure that a secure connection exists between the browser and the server hosting the web site.  It also guarantees that you are fully connected to the site provided by the URL.  biomat.us uses an SSL certificate with an encryption rate of 128 bits.

Getting Started

Now that you have a biomat Amethyst see our Getting Started page to learn how to use your biomat Amethyst and get the most out of it.

Professionals Discount

If you are a professional in the medical field, a certified Chiropractor or massage tharapist, you qualify for a $100 discount. When you order the Professional Package at full price, just fax us a copy of your license and we will discount your cost $100. Our Fax Number: 916-457-8107.

Distributor Terms

To become a Distributor of RichWay International, Inc., a person (or legal entity) needs to purchase the Distributors Kit for $65 + s/h. If you have yet to make your initial purchase, purchase a Distributor Kit so you can start earning referral income right away. RichWay International Inc., willfully accept applicants for new Independent Representatives (herein referred to as I.R.) to market their products to retail customers. Whereas: the applicant is interested in becoming an I.R., and earning compensation for the sale of Company Products to the retail customer. Therefore these persons enter and agree to the Terms and Conditions herein set forth:

  1. All application details must be filled out completely and properly. RichWay and biomat.us will not be responsible for loss of commissions or bonuses, nor delays in Distributor registrations due to errors by Distributors in preparing, or sending in this application or other documents.
  2. Distributor I.D. number. RichWay will issue each Distributor a RichWay I.D. number. Please use the RichWay I.D. number for all communications. Distributors are requested to use their I.D. number on their marketing materials and customer orders.
  3. Distributor Limitation. Only one distributorship per person shall be given. All distributors must be of legal age as defined by the state in which the distributor resides.
  4. Agreement: As an independent contractor, the distributor shall abide by any, and all federal, state, county and local laws, Policies and procedures pertaining to the Distributors application , and/or acquisition, receipt, holding, selling,distributing or advertising of company products.
  5. The distributor shall make, execute, or file, at his/her own expense, all reports and obtain licenses as required by law or public authority with respect to the application. The distributor is solely responsible for declaration and payment of all local, state, and federal taxes as they accrue because of the distributor's activities in connection with the application.
  6. The RichWay business is to create ultimate consumers by retailing RichWay products, for their personal use, or family use. It is company policy, however, to strictly prohibit the purchase of products in unreasonable amounts solely for the purpose of qualifying for commissions or advancement in the marketing commission program. Distributors may not load inventory, not encourage others to load inventory. The RichWay Compensation plan promote such activities. Failure to abide by this policy will result in termination. A distributor must be able to document that at least 70% of products purchased have been sold. Distributors will be requested to prove retailing of products.
  7. A distributor who sponsors other distributors must accept and fulfill the obligation of performing a bona fide supervisory sales management function in marketing products to the ultimate consumer, educating these distributors in the RichWay's Code of Ethics, Policies, and Procedures, RichWay compensation plan, and other business practices.
  8. Distributors receive bonuses based on volume of RichWay products sold by themselves and their marketing organization. The RichWay Compensation Plan describes the calculation of weekly bonuses and monthly bonuses. Weekly bonus checks are paid two weeks after proof in which the bonuses were qualified, and monthly bonus payment (sponsor training bonus) are paid on the last weekend of every month.
  9. RichWay makes no claims or warranties of any kind, including, but not limited to, any claim for earnings and benefits concerning their products other than those included in RichWays written literature. Any claims for earnings or warranties of any kind, or any advertisemnt of RichWay products, must be approved in writing by RichWay prior to dissemination.
  10. The terms of the agreement is not in force until acceptance by the RichWay office.The term of the agreement is valid until the end of the year in which it was accepted by the RichWay office. A distributor shall be entitled to cancel this agreement at any time for any reason upon submission of written notice to the RichWay Corporate office.
  11. The agreement shall be governed by the laws of the state of Hawaii, and all claims, disputes and other matters between the parties of the agreement shall be made in Honolulu Hawaii.
  12. When you order a RichWay product online through this website you agree to be bound by these policies. If you do not please email sales@biomat.us and notify us that you do not agree by these terms and policies set forth by RichWay and biomat.us

What does the starter kit include?

The Distributors Kit contains several brocures and about 10 order forms to get you started. If you don't order a biomat then ordering the kit will give you a business center to start earning commissions, but to become eligible for the binary bonuses and to increase your commission rates you will need to order product. I believe it is setup this way because how can you really tell someone how great a product is if you don't use it yourself. I do.

What is a Business Center?

A business center is part of the Network Marketing of the Distributor Program. You earn 1 Business Center for every $500 in product you buy or sell.

The way this network marketing program works is you add business centers until you have 6 business centers on each leg. Each business center has 2 legs, a right and a left. Again, you earn business centers for every $500 in product you buy or sell, so when someone else orders thru you, they earn business centers just like you just did, but you also earn the same number of business they just earned. When you have 6 business centers on each leg you earn a binary bonus of $400.

So here is an example-
Lets say you order the Professional Package and the Distributors Kit. The Professional Package is $1600 so you just earned 3 business centers. Now you have 3 business centers to add business centers to. Lets say you sell a Professional package to someone. As a distributor you just made a commission and you also earned 3 business centers. The person that ordered earned 3 business centers and you did, too. Even if they don't sign up as a distributor they still have earned the business centers. Lets say in a month or even a year they decide to become a distributor they will have those business centers already. Next is the placement of those business centers. It works like a tree, similar to a family tree. Each business center is its own tree with a right leg and a left leg. You have 3 business centers with your number 2 business center on the left leg of your number 1 business center, and your number 3 business center on the right leg of your number 1. So currently you have 1 business center on the left side of number 1 and one on the right side of number 1, you have 0 business centers on each of the legs on your number 2 and number 3.
Now you just made that sale, so you place those three business centers on the left side of your number 1 business center which will be on one of the legs of your number 2 business center. So you will want to place those on the left leg of your number 2. Now your number 1 business center has 4 business centers on the left leg and 1 on the right leg. Your number 2 business center now has 3 on the left leg and 0 on the right, and your number 3 still has 0 and 0.
Now lets say you sell another Professional Package. You will want to place those again on the left leg of your number 1 business center because this will now give you 7 business centers on the left side of number 1. Your number 2 business center counts so you have added 6 business centers onto the left side of your number 1 giving you 7 total on the left leg and 1 on the right leg. You will want to place those on the left leg of the number 2 business center from your first sale. On your number 2 business center you now have 6 on the left leg and 0 on the right leg.
Now lets say you sell another Professional package. This gives you another 3 business centers. Since you have 7 on the left side of your number 1 business center, you now want to add these three to the right side. You will place these on the right leg of your number 3 business center. Now you have 4 on the right side of your number 1. You sell another Professional package and now add those 3 business centers onto the right leg of your number 1. So you place those on the number 3 business center of the last sale you made so now you have 7 on the right leg of your number 1 which earns you just earned a $400 binary bonus and a placement certificate which is another business center because you have placed 6 business centers on each leg of your number 1 business center.
Now on your number 3 business center you have 0 on the left leg and 6 on the right. The next sale you will start working back on the number 2 business center on the right leg because you already have 6 on the left and now you will want to place 6 on the right leg earning another binary bonus. Then you will move over to your number 3 business center and place business centers on the left leg since you have 0 there, and already have 6 on the right leg which will earn another binary bonus.

Do I understand correctly that I would begin by earning 5% of the sales price?

Yes, you start out at 5% then after $4500 in sales including your own order(s) you go up to 7%. Then after another $6000 in sales you go up to 10%.  Then after another $6000 in sales you go up to 20%. The binary bonus of $400 comes when you have 6 business centers on each leg, those come with sales so if you buy/sell about 4 Professionals you will get a binary bonus of $400, or that could come after selling/buying about 2 Professionals and 4 Minimats. You earn a business center for every $500 in product so a Mini is $550 which would equal 1 business center. If you have more questions please ask or read the Be A Distributor page.

You don't earn commissions on your own orders because you are ordering thru your sponsor who is a distributor, too. If you got the commissions on your own sales the distributor would never earn any commissions. ex. You could order a distributor kit and then buy your first mat and the distributor you bought the kit from would never get a commission. All orders are placed thru distributors. The owners of the company wanted it this way so they could share the benefits/profits of the Biomat and how great a product it is with the customers/users.

What is the deal with the FREE website?

If you order a biomat from this site and purchase a Distributor Kit, biomat.com will set you up with a website for you to use for marketing and making sales at yourname.biomat.com. biomat.com will maintain and make periodic updates to your website to keep it current. biomat.com maintains full control of your site and shopping cart. The site costs you nothing. If you would like to make any changes to your site or need to update any information including your contact information, please email sales@biomat.us. biomat.com will notify you when you have made a sale. You will get full credit for the sale when it comes through your order buttons which are setup specifically for you. Any sales that go through biomat.us and not through your site, but may have been your potential customer will not be credited to you. You must have your customers purchase through your website in order to get the credit for the sale. We will call you and email you to notify you that you made the sale so you can fill out your own order form. You will actually be placing the order for the sale. We do this because we want you to make sales, and we benefit because every sale you make you earn business centers, we also earn since you are in our downline. So it is a win-win situation. If you have any questions please contact us. If there is no website or email activity for 1 year, we will remove the site to save server resources.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. biomat.us reserves the right at any time after receipt of your order to accept or decline your order for any reason. biomat.us reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders are subject to pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

Returns

RichWay International, Inc. warranty term is 1 year.  If there are any problems with the product, the company will repair or exchange the product.  The complete warranty is included with the product.  The manufacturers' warranty covers repair or replacement of defective parts, subject to the conditions set forth. Shipping charges are not refundable. International customers are responsible for duty taxes and shipping if order is refused.
     If you are not satisfied with your purchase, you may return it for exchange or refund (excluding shipping and handling charges) within 30 days subject to less refund depending on refund period.  You may cancel this transaction without any penalty or obligation within 7 days after receipt of the product. If you cancel any payment made by you under the sale will be returned following receipt by RichWay of your product for return.
      If you cancel, you must return the product in substantially as good condition as when received any goods delivered to you under the sale.
      Call Richway International at 808-589-2800 for a return authorization number. Item(s) must be shipped back to RichWay International.  All returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. You can use the original shipping carton it was shipped in.
      Refund period: 1-7 days from date of delivery receive full 100% refund. 8-14 days from date of delivery receive 70% refund. 15-30 days from date of delivery receive 50% refund. 31 or more days from delivery date 0% refund.

What do I do if the biomat or the controller stops working?

Call the Richway Repair Dept. at 808-589-2800. Tell them the problem you are having. They will give you an authorization code and lock in the date you called. They will also tell you where to ship it back to. If you have a problem in the 1st year, it is covered for repair or replacement if it can't be repaired. If you have a problem within the 2nd year of your ownership of the biomat, there is a small fee depending on the size of the biomat:
Professional $60
Mini $40
Single $100
Queen $130
King $160.
If you have a problem in year 3 the fee is:
Professional $120
Mini $80
Single $200
Queen $260
King $320.
You will have to pay for shipping to return it to Richway, but they will pay for shipping the repaired or replacement biomat/part back to you. If your biomat is out of warranty and stops working, Richway has a trade in plan, Richway will credit you for close to half price after you return the original non-working biomat toward the purchase of a new biomat. Just call Richway Customer Service for information 808-589-2800.

Terms of Service

See our Terms of Service page.

Privacy

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Links

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Copyright

All material on this site may not be reproduced, distributed, or otherwise used, except with the prior express permission of biomat.us. All Rights Reserved.

biomat.us may change, add, or delete these FAQs and Policies or any portion thereof from time to time in its sole discretion. biomat.us will provide you with reasonable notice of any changes by posting them on the biomat.us web site. Thereafter, you expressly agree to be bound by any such amended FAQs and Policies.

 
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*Legal Disclaimer. Information provided is for informational purposes only and is not a substitute for professional medical advice. No health claims for these products have been evaluated by the United States Food and Drug Administration (FDA), nor has the FDA approved these products to diagnose, cure, or prevent disease. Since every individual is unique, you may wish to consult with your health care practitioner about the use of our product in your particular situation. The information on this site has been complied by presenting material (taken out of context) from the research study of the records of doctors: Dr. Takada Maku, Dr. Hatashita Toshiuki, Dr. Hirohuchi Mitchio, and Dr. Ota Nobuoi of Toho University Hospital Japan. These research records were developed over a 40 year period of time. Bibliography: Dr. Sang Whang 'Reverse Aging', MD., Ted Rozema 'Chelaton Therapy', and Dr. Fred Soyka with Alan Edmonds 'The Ion Effect'.
 
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